Privacy Policy

Last Updated: 06/12/2025

Welcome to BlackWire Studio IO AGENCY. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website, interact with our content, or use any of our services and digital products.

By accessing our website or engaging with our services, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect personal and non-personal information to improve our services, deliver better user experiences, and fulfill legal obligations.

A. Personal Information You Provide

When you interact with us, you may voluntarily provide information including:

  • Full name

  • Email address

  • Phone number

  • Business or company name

  • Billing and payment information (processed through secure third-party providers)

  • Account login credentials (stored with encryption)

  • Mailing or business address (optional)

  • Communication preferences

  • Any other information you voluntarily provide through forms, surveys, or chats

We only collect this information when you provide it voluntarily — for example, when you sign up for newsletters, purchase a plan, or contact us for support.

B. Automatically Collected Information

When you visit our website, our servers automatically collect certain data through cookies, analytics tools, and log files, such as:

  • IP address and approximate location

  • Device type (desktop, mobile, tablet)

  • Browser type and version

  • Operating system

  • Referring and exit pages

  • Date, time, and duration of visits

  • Clickstream data (pages visited, actions taken)

This information helps us understand how visitors use our website so we can improve usability and security.

C. Cookies and Similar Technologies

We use cookies, pixels, and analytics scripts to recognize returning users, remember preferences, and measure performance. Cookies help us:

  • Keep you signed in to your account

  • Save your preferences and session settings

  • Understand user behavior and traffic patterns

  • Deliver relevant advertisements or promotions

You can disable cookies in your browser at any time. However, doing so may limit your access to certain features.

2. How We Use Your Information

We use collected data to operate our business effectively and improve your experience. Specifically, we use your information to:

  • Provide, manage, and improve our services and platform

  • Personalize your experience and recommend relevant content

  • Process orders, payments, and subscriptions securely

  • Send invoices, billing reminders, and receipts

  • Communicate important updates about services, policies, or account activity

  • Respond to inquiries, support tickets, or technical issues

  • Deliver promotional offers, educational emails, or newsletters (if you’ve opted in)

  • Protect our business, users, and website from fraudulent or malicious activities

  • Comply with legal obligations and enforce our Terms of Service

Marketing Emails & SMS

By providing your contact information, you consent to receive emails and/or text messages from us. These may include special offers, new feature announcements, and educational materials.
You can unsubscribe from emails at any time by clicking the “unsubscribe” link or stop SMS by replying “STOP.”
We respect all opt-out requests promptly.

3. Sharing Your Information

We do not sell your personal information to third parties.
However, we may share limited data in specific situations:

A. Service Providers

We work with trusted third-party vendors to process payments, deliver emails, host our website, analyze performance, and provide customer support. Each provider only receives the information necessary to perform their function and must comply with data privacy laws.

B. Legal Compliance

We may disclose your information if required by law, subpoena, or a valid government request to protect our rights, customers, or property.

C. Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the business transaction. You will be notified if your personal data becomes subject to a different privacy policy.

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience. These tools may collect data about:

  • User behavior on the site

  • Marketing campaign effectiveness

  • Login and authentication sessions

You can choose to disable cookies or opt out of tracking by adjusting browser settings or using “Do Not Track” features. Please note some parts of our website may not function correctly without cookies.

5. Data Protection and Retention

We apply strong security measures to safeguard your data, including:

  • HTTPS encryption across all data transmissions

  • Firewalls and network security monitoring

  • Role-based access control for staff

  • Regular software updates and vulnerability testing

We retain your personal data only as long as necessary to fulfill the purposes described in this policy. Once your data is no longer needed, we securely delete or anonymize it.

In case of a data breach, we will notify affected users and regulatory authorities (if applicable) within legally required timelines.

6. Your Rights (U.S. Residents)

Depending on your location, you may have certain rights under U.S. privacy laws, including:

  • Right to Access: Request a copy of the data we hold about you.

  • Right to Correction: Request updates to inaccurate or incomplete information.

  • Right to Deletion: Ask us to delete your personal data, subject to legal exceptions.

  • Right to Opt-Out: Stop receiving marketing messages or limit data sharing.

To exercise these rights, email us at [email protected] with “Privacy Request” in the subject line. We may verify your identity before processing your request to ensure your data remains secure.

7. Children’s Privacy

We do not intentionally collect data from children under the age of 13.
If we discover we have inadvertently collected such data, we will promptly delete it from our systems.
Parents or guardians who believe their child’s information has been submitted should contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites, tools, or affiliate services.
We are not responsible for their content or data handling practices.
We recommend reviewing each third party’s privacy policy before interacting with them or providing personal information.

9. Policy Updates

We may revise this Privacy Policy to reflect changes in laws, technology, or our business operations.
When we update the policy, we will revise the “Last Updated” date at the top.
Significant changes will be communicated via email or a website notice.

We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

BlackWire Studio IO AGENCY
Email: [email protected]
Address: 11700 W Charleston Blvd #170-74, Las Vegas NV 89135
Phone: (702) 622-4435