Refund Policy

Last Updated: 06/12/2025

At BlackWire Studio IO AGENCY, our goal is to deliver high-quality digital products, services, and automation tools to help your business grow.
Because our offerings include immediate digital access, software systems, and proprietary workflows, our refund policy is strict but fair.

By purchasing or subscribing, you agree to the terms outlined below.

1. Subscription Plans (Monthly & Yearly)

All payments for subscriptions — including Starter, Growth, Pro, and Elite — are non-refundable once processed.

We provide immediate access to premium digital systems, which makes refunds impractical once access is granted.

You can cancel your subscription at any time. Your account will remain active until the end of your current billing cycle, and you will not be charged again.

2. Automatic Renewals

All subscriptions renew automatically unless canceled before the renewal date.
If you forgot to cancel, you may request a 24-hour courtesy refund provided you have not logged in or used the service after renewal.
After 24 hours, no refunds will be issued.

3. One-Time Purchases

Payments for one-time digital products (templates, funnels, automations, toolkits, or training materials) are non-refundable because digital assets are delivered instantly.

4. Done-For-You (DFY) Services

Custom services — such as funnel builds, automation setups, or consultations — are non-refundable due to the labor, time, and resources involved.

If you are dissatisfied, contact our support team and we will attempt to resolve your issue through adjustments or credits toward future services.

5. Failed or Disputed Payments

If a payment fails, your account may be suspended until payment is updated.
Filing a chargeback automatically voids access to our services and all associated licenses.

We encourage you to contact us before disputing a charge so we can resolve it directly.

6. Trials (If Offered)

Trial payments are non-refundable.
Cancel before your trial ends to avoid being billed for the full subscription plan.

7. Account Cancellations

You can cancel your subscription at any time from your billing portal or by contacting support at [email protected]

After cancellation, your access continues until your current period ends. Once expired, all services and automation connections are paused.

8. Exceptional Cases

Refunds may be considered only in cases of duplicate payments, technical errors, or failure to deliver promised access due to our system issue.

All approved refunds are processed back to the original payment method within 7–10 business days.

9. Contact Information

Questions or refund requests should be directed to:

BlackWire Studio IO AGENCY
Email: [email protected]
Address: 11700 W Charleston Blvd #170-74, Las Vegas NV 89135
Phone: (702) 622-4435